Refund policy:
Click here to see our Refund policy
Shipping policy:
Click here to see our Shipping/delivery policy
Privacy policy:
Click here to see our Privacy policyTerms of service:
Click here to see our Terms of service
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At present we only advertise UK shipping/delivery, however we are looking
into international delivery; If you are outside of the UK and would like to order
from us we may be able to arrange International delivery. Particuarly for
orders with 2 or more items.
Send us a quick email with the item(s) you would like to order, and your
Country + Postcode at: delivery@glassofmurano.co.uk
Our full shipping policy can be found here
Many of our products are handcrafted on order, Glass blowing is a complex
art and each piece takes time to create, Whilst we aim to deliver your artwork
within 2 weeks, orders usually take 2 to 4 weeks and can take up to 6 weeks to
arrive depending on the item.
We hope you understand the wait will be worth it.
Our full shipping policy can be found here
All of our products come with an anti-counterfeiting holographic sticker
from the Vetro Artistico (R) authority. The sticker contains a QR code with the
products unique matrix code, you can scan this on your phone and verify its
authenticity here
We visit all of our suppliers reguarly and each one is registered with their
own official trading number in accordance with the law and Vetro Artistico (R)
regulatory body.
The Vetro Artistico ® Murano brand is a collective trademark established by
the Veneto Region with the law n.70 dated 23/12/94 and managed by the
Promovetro Murano Consortium, which guarantees that the products are made on
the island of Murano in accordance with traditional Murano processing
techniques.
All licensed companies in Murano affix an anti-counterfeiting sticker to
each product they produce. The sticker carries a serial number and data
matrix code that uniquely identifies the product thus representing its
“identity card”. The data matrix code can be
checked for authenticity here:
We may be able to create custom designs or colours of products, let us know
what you would like in an email to: customise@glassofmurano.co.uk
Use the contact us form below or alternatively you can email us at:
info@glassofmurano.co.uk
Or call/Whatsapp us on:
Phone: +44 7831 645891
Please find the links below to our terms and policies, Frequently asked questions, and a contact form for any inquiries you may have.
Click here to see our Refund policy
Click here to see our Shipping/delivery policy
Please contact us below and we will endeavour to solve your inquiry!